Service & Support
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Support Plans
Do you use Hot Chocolate or any other ChilliCream product? Do you need help?
Choose one of our support plans.
Basic
The support plan for companies that want to get in contact with a ChilliCream expert and prioritised bug fixes for reported incidents.
$275 /mo
Buy BasicWhat's included
- Your own company slack channel, where a maintainer answers your questions
- 24 hours response time based on european working days
- One prioritized incident per month
Enterprise
The support plan for companies that need a GraphQL sparring partner and want a dedicated time pensum for their project per month.
$1,750 /mo
Buy EnterpriseWhat's included
- Your own company slack channel, where a maintainer answers your questions
- 24 hours response time based on european working days
- Two prioritized incidents per month
- 12 hours per month at your free disposalThe time can be spent on:-Educating your team with workshops-Consulting on GraphQL, testing and architecture-Regular code reviews-Pushing a feature of your choice